Dragon Gadgets FAQ

1. What types of products do you sell?

We sell a variety of high-quality gadgets including keyboards, speakers, mice, and headsets.

2. How can I place an order?

You can place an order directly through our website. Simply select the product you want, add it to your cart, and proceed to checkout.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, as well as PayPal.

4. How long will it take to receive my order?

Orders are typically processed within 1-2 business days and shipping times vary based on your location. Most orders are delivered within 5-7 business days.

5. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email which you can use to track your order on the shipping carrier’s website.

6. What is your return policy?

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it, in the original packaging.

7. How do I return a product?

To return a product, email us at [email protected] with your order number and the reason for return. We will provide you with instructions on how to return the item.

8. What if I receive a defective or damaged product?

If you receive a defective or damaged product, please contact us immediately at [email protected] with your order number and a description of the issue. We will arrange for a replacement or refund.

9. Do you offer warranties on your products?

Yes, all of our products come with a one-year warranty covering manufacturing defects. For more details, please refer to the product warranty information provided with your purchase.

10. How can I contact customer service?

You can contact our customer service team via email at [email protected]. We aim to respond to all inquiries within 24 hours.

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